Our Quality Policy
Every Köni employee shares the common aim and responsibility of comprehending customers’ needs, meeting or exceeding their expectations with innovative high-quality goods and services, and bringing value to public health worldwide via continuous process and performance improvement.
Our Main Policy is
- To ensure and increase “Customer Satisfaction” by making use of the technological advancements to improve product and service quality.,
- To foster a sense of community among our “team members” by encouraging cooperation for a common goal.
- Through training, to improve the satisfaction of our “team members” and their individual contributions.
- To see our “stakeholders” as part of the system, cooperating and trusting one another to boost productivity,
- To meet legal responsibilities and other relevant requirements
- “Developing and Improving Our Processes,” which has an impact on the quality of our products and services, is something that all of our employees are working on.
- To implement our “Quality Management System” and to ensure that its efficacy is continually improved.
Our Vision
- To make the Ceres brand a well-known, admired, and preferred brand in Turkey and abroad.
- To take its place at the forefront of the Turkish cosmetics industry by providing rapid and stable growth.
- Subsequently, being a good player in the international market as a Turkish company that continues its work with the same amateur spirit in a dynamic and development-open structure.
- To have the opportunity to grow and enrich with our employees, business partners, and customers who contribute to our earnings during our activities.
Our Mission
- Designing, developing, and producing cosmetic products to ensure customer satisfaction in line with the desires and needs of consumers in the target market.
- Ensuring the emergence of creative, innovative, and top-quality products without compromising our amateur spirit by using knowledge and technology with our curious and investigative feature.
- Expanding and developing the product range at all times to maintain its stability in the rapidly growing cosmetics industry, thus meeting the sector’s needs and moving forward towards achieving our vision.
- Working towards becoming a brand that we are proud of, known, and trusted by our customers.